Ingenio Consulting exists to support companies who make money from selling technology solutions.
With offices in Dublin and London, Ingenio Consulting are a team of skilled advisers dedicated to leveraging our expertise to help technology companies achieve sales and operational performance goals.
Our passion is technology, our experience is in sales, delivery and operations particularly in the niche communications industry.
Ingenio Consulting work with sales leadership teams dedicated to improving performance
Our practical experience running international technology business means we know what type of performance you should be striving for.
Above all else, our advice and guidance is practical. We deliver programs that achieve results and have been tried and tested. Our approach works.
All of our consulting engagements are discovery led to ensure Ingenio Consulting are working with you to understand your business needs.
Sales Leadership Support
Many of our clients outsource their sales leadership to Ingenio consultants to drive their sales performance given our background running successful client acquisition teams
Ingenio Consulting work with you to manage your sales team by implementing our sales leadership tactics designed to generate revenue impacting results.
Ingenio Consulting work with a number of SME’s and corporate clients to help them expand into new geographies. This is often through our partner/re seller
This program is designed to align your business with a partner in a new geography equipped to sell your technology solution and grow your business cost effectively.
GO TO MARKET PlANNING
Whether you’re a business that is launching a new product or selling to a new vertical, Ingenio’s team of consultants are equipped to design a tailored go-to-market plan that delivers immediate results. Our experience and know-how in setting up and running successful technology businesses is transferable. See for yourself!
Sales proccess re-engineering
Many of our clients find it difficult to effectively manage the process of “on-boarding” new clients which causes costly “process gaps” between sales, technology and delivery teams.
Ingenio consultants design new, or alter existing processes conducive to your business to minimize on-boarding time and maximize positive customer experience.
It’s time to be Pro Active about your performance, so contact us today for a free consultation
Our delivery programmes are designed to improve service delivery and reduce costs for technology service providers
What is Ingenio Consulting’s delivery programme?
Ingenio Consulting’s delivery programmes are specifically designed to improve service delivery and reduce costs for technology service providers. Ingenio uses the output and findings of our evaluation programme to uncover and deliver service improvements and cost savings.
These improvements are required to address difficulties in on-boarding new clients, communication among internal departments and knowledge or skill capabilities. The goal of Ingenio’s delivery programme is to raise service delivery performance and to reduce costs to help our clients become more competitive.
Why use Ingenio?
Ingenio have worked with both large corporates and SME’s across the UK and Ireland to reduce operating cost and develop a competitive advantage for our clients. Ingenio Consultants use their practical experience having worked in and run successful system integration and telecommunication companies.
Some of our clients find it difficult to deliver great service in a cost-effective manner. As the technology landscape continues to evolve, delivering an exceptional customer experience whilst generating a healthy bottom line can be a challenege. Ingenio believe that by delivering an exceptional Customer Experience, companies can increase profits by focussing on their recurring existing client base.
How does Ingenio deliver?
Ingenio design programmes to examine the on-going activities used to deliver your customers’ experience, we develop a framework that is designed to enable you deliver exceptional service. On top of this, we review the output of your service delivery by reviewing service performance data and customer feedback on an on-going basis.
This leaves Ingenio with a tangible picture of the process used to deliver to your customers. Ingenio utilize our practical experience and toolkit to implement service improvements and cost savings.